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It is important to consider the product and product manufacturer, as well as the vendor partner that will service your organization. Buyers can become frustrated by the choices. more>
BBDS assists organizations with developing a list of key requirements for an ECM that align to their business needs. BBDS works with you from start to finish.more>
Our full service Help Desk is available after the implementation to provide support on demand.more>
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BBDS provides a Statement of Work prior to work being performed. This guarantees that both BBDS and the customer agree on what work is to be performed, the time frame more>
Our best products for you!
Look for "best in class" software solutions developed by a manufacturer that places their research and development dollars into constantly improving the product and adding feature sets.
Expect to see a Software Maintenance and Support Contract included with your EDMS purchase. These contracts are traditional in the industry and provide the latest version upgrades, patches, and fixes that are available as long as you keep the contract current each year. This will make certain that your purchase will not become just another obsolete legacy application.
You should also be sure to select a Vendor Partner with the technical services resources to support the solution not only during the installation and initial training, but over the long haul as you roll the solution out to other departments or decide to integrate with other applications.
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