Satisfaction Guarantee

Statement of WorkBBDS provides a Statement of Work prior to work being performed. This guarantees that both BBDS and the customer agree on what work is to be performed, the time frame and the cost. Too often sales people will promise a customer a functionality or service without putting it in writing. BBDS makes sure that you know what you are paying for and that you receive what you paid for. We offer a guarantee for all of our work after the solution is in place. We work with you until you are satisfied. BBDS has loyal, satisfied customers that continue to grow their business with us.
 Looking for a new service provider to take over your support? BBDS continues to acquire "orphaned accounts" that did not get the satisfaction they deserved from their service provider. Whether the service provider stopped carrying the product or the customer was simply dissatisfied and requested a new provider we support those customers. Even if we did not sell you the software we will strive to make it right. If you have purchased a product that we support we can provide you with the technical expertise that is required. Our full service Help Desk Support is included in our annual maintenance contracts. We troubleshoot your solution and if necessary work with the manufacturer’s technical support staff on your behalf. BBDS sticks with your support case from start to finish.

Email us your problems along with a day time phone number at . A solution consultant will contact you.