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Solutions

Do you know what SOW stands for?

Statement of Work - If you are planning to hire consultants to perform any type of work insure you receive SOW.  It should outline timeframes, descriptions and prices.
911 Call Centers
Bits and Bytes Document Solutions, LLC is one of the first Document Imaging companies to introduce Laserfiche® Document Management Solution to 911 Call Centers. Here is what one user is saying:

What was life like before Laserfiche®?
"We had to get up to manually find address forms ~ sometimes rather difficult because they were misfiled"

Before Laserfiche® was installed, what goals did you have for the day to day operation?
"more efficient, if you are on a call trying to obtain or issue an address you are able to help the caller in real time"

Where your goals met?
"above and beyond"

What did you think of the price point of the solution?
"way under what I thought it would cost ~ so we purchased immediately"

Source: Shelton Gray, GIS/IT Manager-Calhoun County E911 District

Benefits:

  • Real time search and retrieval
  • Integration with GIS allows you to click on map layer in GIS and access all related documents
  • Integration with CAD system